Updated by Nick Bare
If you are having issues with the delivery of your order, or if you never received your shipment, please contact our customer support team at firstname.lastname@example.org with a short explanation of the situation.
Please include your name and order number.
A team member will be able to work with you to rectify the situation! Our support team may ask our customers to wait up to 7 business days to let shipping carriers sort the issue out internally; however, BPN will always make sure the customer gets what they paid for.