Order Issues & Returns
Do we offer a return policy?
What do I do if I never received my order?
Do you have to pay international customs fees?
Can I make a change to my order after it has been placed?
How do I contact customer support?
Do we have a UK distributor?
What are our shipping times?
Where is my package and how do I track it?
Subscriptions & Accounts
What is the amino acid profile of our Whey Protein?
Is your Whey Protein processed using high or low temperatures?
Why is there a Proposition 65 warning for certain BPN products?
Do we offer gift cards?
Are our products safe for athletes?
Are your products manufactured in a cGMP certified facility?
Updated by Nick Bare
Our Whey Protein is heated to 161 degrees Fahrenheit (72 degrees Cel.) for 15 seconds minimum during the Whey Protein production process.
Whey Protein is a milk product and according to the FDA, milk products must meet the Pasteurized Milk Ordinance (PMO). The Pasteurization process kills any harmful bacteria in the milk to provide the safest product possible!